Privacy Policy
Effective Date: January 1, 2024
Last Updated: August 10, 2025
1. Introduction
Hidden Hollow Holistix (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website (welcome.hiddenhollowholistix.com), purchase services, participate in our experiences, or communicate with us.
By using our Site or participating in our offerings, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Information You Provide Directly
Name, email address, phone number, and billing/shipping address
Health or personal background information shared voluntarily during consultations or intake
Payment details (processed securely through third-party providers)
Content you submit, such as forms, surveys, or event registrations
b. Information Collected Automatically
IP address, browser type, operating system, and device information
Pages visited, time spent, and navigation patterns on our Site
Cookies and similar technologies (see Section 7)
c. Information from Third Parties
If you interact with us on social media, we may receive profile information allowed by your privacy settings
Payment processors and booking platforms may share limited transaction details with us
3. How We Use Your Information
We may use your information to:
Provide and personalize services, products, and experiences
Process payments and fulfill orders
Communicate about bookings, updates, or changes to services
Send newsletters, event invitations, or resource updates (with your consent)
Improve our website, offerings, and customer service
Comply with legal obligations or resolve disputes
4. How We Share Your Information
We do not sell your personal information. We may share information:
With service providers (payment processors, email services, booking systems) who assist in delivering our services
When required by law, regulation, legal process, or governmental request
In connection with business transfers, mergers, or restructuring
With your explicit consent for collaborative events or co-hosted programs
5. Health and Sensitive Information
Any health-related or sensitive information you share with us—such as wellness goals, herbal history, or personal reflections—is treated with the utmost confidentiality and is only used to tailor your experience. We will never disclose this information without your consent, unless required by law.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes. You may request deletion of your personal information at any time (see Section 9).
7. Cookies and Tracking Technologies
We use cookies and similar tools to enhance your browsing experience, remember preferences, and gather analytics on Site usage. You can disable cookies in your browser settings, but some features of the Site may not function properly.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information
Request a copy of the information we hold about you
Withdraw consent for certain uses of your information
Opt out of marketing emails at any time by using the “unsubscribe” link or contacting us directly
To exercise these rights, contact us at helpful@hiddenhollowholistix.com
10. International Users
If you access the Site from outside the United States, you understand that your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our Site or services after changes are posted constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Hidden Hollow Holistix
Email: helpful@hiddenhollowholistix.com
Website: welcome.hiddenhollowholistix.com